Teams at Indel Power Group

Transport customer vehicles to and from the shop, perform road tests, deliver parts as needed, follow DOT and safety procedures, and represent the company professionally during customer interactions.

Support customers with parts and service solutions by creating and tracking quotes from technician inspections, coordinating parts ordering and scheduling with CSRs and Parts Department, maintaining customer communication, and promoting dealer PM services to increase uptime and satisfaction.

Provide executive and administrative support to senior leadership, manage branch administrative processes, train staff on service systems, monitor service metrics and PM contracts, support cross-functional corporate requests, and travel to branches up to 25% for oversight and training.