Teams at Increff

Drive top-of-funnel outbound lead generation via agency partnerships and direct outreach (cold calls, emails, LinkedIn). Qualify prospects, book discovery meetings, document context in Salesforce, and iterate outreach and playbooks to increase pipeline contribution.

Serve as the primary point of contact for clients' warehousing needs, coordinate and align 3PL operations to client requirements, monitor daily operations to ensure SLAs and SOPs, maintain accurate records, drive customer satisfaction against contract KRAs, and communicate progress and issues to clients.

Implement Increff’s merchandising platform for fashion and retail clients, manage onboarding, implementation, support, and solutioning, and maintain senior stakeholder relationships. Coordinate with Product to resolve client issues, contribute industry expertise to platform enhancements, and conduct business reviews. Develop repeatable agentic or semi-agentic AI workflows, validate AI outputs for quality and security, and deliver solutions in a fast-paced environment.