Teams at IMS

Own customer mobile SDK integrations from kickoff through go-live and support. Guide iOS, Android, and Kotlin Multiplatform implementations; troubleshoot code, logs, devices, and backend issues; create sample apps and documentation; run technical workshops; escalate defects; improve integration processes; mentor colleagues; and influence the SDK roadmap through customer feedback.

Own customer mobile SDK integrations from kickoff through go-live and post-launch support. Guide iOS, Android, and Kotlin Multiplatform implementations, troubleshoot code and device issues, create sample applications and documentation, run technical workshops, and escalate defects. Collaborate with Engineering, Product, QA, and Customer Success to improve SDKs, integration processes, onboarding playbooks, and support standards. Provide senior technical leadership while managing multiple customer integrations autonomously.