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Seeking a Solutions Engineer to drive all technical aspects of the sales cycle, provide key enablement services to channel partners, and develop and present appropriate solutions based on company offerings. The role involves conducting technical demonstrations, developing proposals, and supporting professional services engagements.
The Customer Marketing Assistant will coordinate meetings and customer appreciation events, manage logistics, and handle administrative tasks such as data maintenance and communication. The role involves organizing workflows, conducting research, managing approvals, and promoting initiatives across multiple channels. Strong organizational and communication skills are essential in supporting marketing efforts and collaborating effectively.
The Customer Support Engineer II will provide technical support for Imprivata products to external customers and partners. Responsibilities include diagnosing complex software issues, managing case details via Salesforce, mentoring team members, and maintaining effective relationships with customers. The role requires effective communication and time management skills while ensuring customer satisfaction and adhering to service-level agreements.