Teams at Imperative Logistics Group

Coordinates sensitive, time-definite, high-value, and white-glove shipments while serving as a liaison among customers, vendors, and internal teams. Responsibilities include customer communication, complaint resolution, documentation, stakeholder coordination, compliance with procedures and KPIs, problem solving, and training colleagues. The role requires strong customer service, communication, organization, computer, and Excel skills, with CargoWise experience preferred.

Processes vendor invoices, weekly payments, approvals, coding, and payment terms. Reconciles vendor statements, investigates discrepancies, monitors aging reports, maintains AP records, responds to inquiries, and supports month-end accounting activities. Requires strong organization, accuracy, communication, Excel proficiency, and 1–3 years of relevant experience. The role is fully onsite in Barrington, Illinois.

Coordinates freight shipments from booking through delivery, communicates with customers, airlines, cargo handlers, carriers, and pickup agents, monitors on-time performance, prepares quotes, resolves service issues, supports account development, reviews documentation and invoices, and analyzes logistics data using spreadsheets.