Teams at Impel

Tags data as intents or entities to improve AI understanding, reviews prior AI conversations, and reports bugs. The role also includes leading product development practices, mentoring product managers, driving agile adoption, establishing experimentation frameworks, defining data platform strategy and roadmaps, overseeing client engineering, gathering customer feedback, prioritizing the product portfolio, and ensuring timely feature delivery.

Manages existing customer accounts using conversational AI and AI marketing automation solutions for automotive dealers, OEMs, and marketplaces. Responsibilities include client relationship management, retention and growth strategies, performance reporting, identifying business challenges, explaining AI solutions, coordinating with AI specialists and data scientists, and managing multiple projects. The role requires strong communication, organization, strategic thinking, and adaptability, with travel of up to 70%.

Own the vision, roadmap, development, launch, and continuous improvement of an AI chatbot. Responsibilities include market and competitive research, requirements gathering, stakeholder coordination, UX collaboration, NLP and machine learning enhancement, performance analysis, go-to-market planning, user adoption, and product iteration. The role also requires customer engagement, software sales knowledge, automotive market familiarity, strong communication, negotiation, and technical aptitude.