Teams at impact.com

Build and maintain generative AI agents and features using Vertex AI and LLMs. Create and tune prompts, add context to search indexes for RAG, integrate APIs and analytics, monitor answer quality, apply RLHF/adapter tuning, evaluate new models, and work with product and full-stack engineers to deploy features to users.

Own and evolve impact.com's Shopify integration: build Shopify Apps, web pixels, OAuth merchant onboarding, webhook consumers, and high-volume data pipelines. Maintain and improve Rails backend, ensure reliability, handle API versioning, monitor production health, and evaluate new Shopify platform capabilities to scale across thousands of merchants.

Lead and own end-to-end technical onboarding and integrations for enterprise clients: design, implement, troubleshoot, and escalate complex integrations; manage tickets; create Dev Jira issues; document solutions; and support sales and internal teams for scalable onboarding processes.