Teams at IMPACT (impactplus.com)

Lead Swell's paid media operations end-to-end: manage campaign lifecycles, client approvals and communications, sprint capacity, process and workflow documentation, ClickUp integrity, team rituals, and onboarding. Ensure launch readiness, protect billable hours, surface and fix operational friction, and partner with Ads and Agency Services leadership to scale operations.

The role involves managing the full campaign lifecycle, client communication, team capacity, and process improvements within a paid media agency. Responsibilities include workflow management and ensuring timely client approvals while maintaining quality outputs.