Teams at Impact Fire Services

Responsible for recovering overdue revenue through customer outreach, payment negotiations, account analysis, dispute research, credit card processing, and small claims actions. The role tracks collection activity, assists customers and service teams, reports account status, processes invoice requests, and meets collection goals while maintaining a customer-service approach.

Provides administrative support for fire alarm operations in the San Antonio office. Responsibilities include managing workflows and deadlines, handling permit submissions and fees, monitoring permit status, tracking design processes, coordinating between teams, preparing job closeouts and files, generating communications and reports, supporting staff training, and maintaining office equipment.

Leads fire and life safety operations across multiple Southwest district offices and states. Responsibilities include driving profitable growth, managing P&L, controlling revenue and costs, integrating acquisitions, improving customer satisfaction, building and retaining teams, and achieving operational goals. The role requires extensive industry experience, leadership of multi-location operations, knowledge of NFPA codes, employee coaching, business development, and regional travel.