Teams at IME RESOURCES LLC

Provides remote application support by troubleshooting software issues, managing integrated business system deployments, documenting solutions, testing releases, supporting migrations, and coordinating with developers, service desk teams, business units, customers, and employees. The role also delivers user training, maintains compliance and documentation, identifies application defects, and supports technology projects and rollouts.

Provides remote client support by responding to inquiries, updating databases, coordinating provider assignments, tracking report status, filing cases, directing calls, and assisting with complaints and quality issues. The role requires accurate clerical work, confidentiality, compliance with HIPAA and applicable regulations, strong communication, and independent task prioritization.

Greets visitors, answers and routes calls, provides clerical and administrative support, handles mail and deliveries, maintains the reception area, and supports smooth front-office operations. Requires strong communication, organization, confidentiality, multitasking, Microsoft Office proficiency, and at least one year of receptionist or administrative experience.