Teams at ImageNet Consulting, LLC

Provides frontline IT support by configuring hardware, installing software, troubleshooting computer systems, responding to helpdesk requests, documenting incidents, training users, maintaining technology knowledge, and assisting with hardware disposal and system administration.

Develops new business through prospecting, cold calling, networking, referrals, and territory travel; manages existing client relationships; evaluates needs and proposes hardware, software, and service solutions; conducts account reviews; prepares quotes and contracts; maintains CRM records; forecasts sales; coordinates delivery and follow-up; and meets assigned sales goals.

Provides frontline IT helpdesk support by setting up hardware and workstations, installing software, troubleshooting computer issues, managing work orders, documenting repairs, assisting with system administration, training users, and supporting hardware disposal. Requires strong communication, customer service, organization, analytical problem-solving, and familiarity with Microsoft Office and Windows desktop systems.