Teams at Illuminate USA

The HR Generalist partners with frontline leaders and associates on employee relations, investigations, performance management, corrective action, labor agreements, grievances, employment-law compliance, leave and claims administration, and HR reporting. The role coaches leaders, facilitates training, resolves workplace concerns, identifies engagement and retention trends, and supports a unionized manufacturing environment while maintaining confidential documentation.

Manages HR Operations staff, HRIS administration, help desk support, employee relations investigations, accommodations and leave processes, compliance, and lifecycle operations. Partners with HR Technology to optimize workflows and implement systems, coaches leaders, supports labor environments, audits timekeeping, and leads HR projects and process improvements in a high-growth manufacturing setting.

Build and maintain Power BI dashboards, reports, semantic models, and executive scorecards using Microsoft Fabric, SQL, DAX, and Azure data services. Design lakehouses, data pipelines, ELT processes, and governed BI assets connecting ERP, MES, OT, and WMS data. Troubleshoot performance and data quality issues, support governance and lineage documentation, gather requirements, conduct testing and demos, and provide technical guidance to other BI analysts.