Search the 3 jobs at illion

The Account Manager at illion will oversee client relationships, ensuring their satisfaction and growth. They will devise strategic plans, collaborate with internal teams, pursue upselling opportunities, and analyze account performance metrics to provide actionable insights. Regular client meetings and addressing concerns proactively are also key responsibilities.

Provide outstanding first-level support to clients, cultivate customer relationships, and ensure seamless internal collaboration while adhering to service level agreements. The role includes a focus on data privacy and promoting best practices within the support team.

As an Account Manager, you will manage client relationships, drive revenue growth, and ensure customer success. Responsibilities include strategic account planning, upselling, reporting on account performance, and collaborating with internal teams to enhance client experience.