Teams at IHC Specialty Benefits, Inc.

Lead B2B workplace insurance growth by partnering with agencies and distribution partners. Design ICHRA and level-funded solutions, integrate enrollment/BenAdmin tech, bundle ancillary products, consult brokers/HR on ACA/HRA regulations, and expand distribution through affinity and agency partnerships.

Lead and execute user onboarding for a SaaS platform: provide training (live/webinars/demos), configure accounts and integrations, troubleshoot early-stage issues, create documentation, monitor adoption metrics, engage at-risk users, and relay feedback to product and cross-functional teams to ensure successful platform adoption.