Teams at IGS Energy

Supports internal and external customers through phone, chat, email, social media, and other channels. Resolves inquiries, escalations, and research requests by applying company processes, investigating issues, and collaborating across teams. De-escalates complex customer concerns, communicates clearly, maintains accurate records, identifies trends, and delivers timely, empathetic solutions while meeting quality and productivity expectations.

Sources, screens, interviews, and selects candidates across multiple requisitions while managing the full recruiting lifecycle. Builds hiring-manager partnerships, develops sourcing strategies, supports employer branding, maintains recruiting documentation, participates in career fairs, and ensures a positive candidate experience through onboarding. Requires knowledge of employment regulations, recruiting technology, applicant tracking systems, and online sourcing tools.

Lead a cross-functional Agile team to design, develop, test, and deploy Microsoft-stack enterprise applications. Balance hands-on C#/.NET development, architecture and code quality (TDD/BDD/ATDD), mentor developers, perform code reviews, and manage operational and project work to meet timelines while maintaining low technical debt.