Teams at IDEMIA North America

Manage strategic customer accounts, partners, system integrators, and channel relationships for biometric, identity, credentialing, and physical access security solutions. Drive revenue growth, account expansion, renewals, and new business through consultative selling. Develop account strategies, negotiate contracts, maintain forecasts, and build executive relationships across government, critical infrastructure, enterprise, and commercial markets. Collaborate with sales engineering, product, marketing, delivery, and customer success teams to support deployments and customer retention.

Leads complex engineering services projects from planning through delivery, managing scope, schedules, budgets, milestones, resources, dependencies, vendors, and performance reporting. Communicates project status to internal teams and executive leadership, coordinates platform and data center migrations, tracks department KPIs, and drives strategic initiatives across the Engineering Services Organization.

Leads proposal management teams supporting state and local government opportunities. Oversees proposal lifecycle strategy, processes, compliance, reviews, resource planning, performance metrics, and continuous improvement. Partners with capture, business development, technical, operational, and executive stakeholders to deliver timely, compelling, customer-focused submissions. Develops team capability and promotes collaboration, accountability, quality, and operational excellence across the proposal organization.