Teams at Ideal Option, PLLC

Executive leader responsible for nationwide clinical laboratory strategy, operations, regulatory compliance, accreditation, quality management, financial performance, technology, vendor relationships, risk management, and workforce development. Oversees high-complexity toxicology and clinical testing, laboratory growth, automation, business continuity, and performance reporting while partnering with clinical leadership to support patient safety and treatment outcomes.

Provides street outreach, intensive case management, advocacy, housing assistance, benefits navigation, and referrals for individuals affected by substance use, poverty, mental illness, and criminal justice involvement. Builds participant relationships, coordinates with community partners and service providers, supports court-related needs, and conducts community education and outreach about LEAD, medication-assisted treatment, and substance use disorder services.

Administers employee leave and benefits programs, including FMLA, ADA accommodations, enrollment, qualifying life events, and open enrollment. Maintains confidential records, coordinates with payroll, carriers, vendors, and employees, prepares required documentation, supports compliance reporting and audits, and communicates policies clearly. The role also provides general HR support, maintains procedures and resources, and manages multi-state leave and benefits requirements in a fully remote environment.