Teams at ICW Group

Acts as primary contact between insureds, brokers, and internal teams to manage claims accounts, resolve issues, coordinate claim reviews, analyze account trends, mentor junior staff, and support renewals and client meetings while delivering excellent customer service.

The Total Rewards Manager designs and develops competitive total rewards programs, ensuring alignment with business strategy while managing employee benefits, compensation, and HR communications.

The Actuarial Specialist produces analyses, manages projects, and oversees team workload to enhance actuarial processes in the organization, ensuring business growth and profitability.