Teams at ICP Global Pty Ltd

Leads daily content and digital asset operations across Atlanta and Mexico hubs, managing a team of Brand Asset Managers and coordinating with global teams. Responsibilities include training, workflow distribution, reporting, SLA adherence, client communication, metadata governance, process optimization, documentation, and cross-hub standardization. The role requires strong people leadership, operational judgment, communication, attention to detail, and the ability to improve workflows while maintaining high-quality outputs.

Owns the commercial activation and ongoing health of strategic technology partnerships. Builds joint business plans, co-sell motions, account mapping, partner-sourced pipeline, marketing programs, enablement, certifications, and delivery readiness. The role collaborates across sales, marketing, technology, solutions, and delivery teams while developing ICP’s Ponseta integration ecosystem, marketplace presence, and joint go-to-market opportunities. Success is measured through partner-influenced pipeline, bookings, partner health, integration launches, adoption, and accurate HubSpot attribution.

Owns commercial growth across an assigned portfolio of enterprise accounts, including renewals, upsell, and cross-sell. Builds senior client relationships, identifies whitespace opportunities, manages account planning and forecasting, shapes profitable engagements, leads negotiations and contracting, and partners with delivery, solution, marketing, finance, legal, and security teams. Maintains HubSpot discipline, protects account cash health, ensures compliant handoffs, and delivers bookings and pipeline targets while strengthening long-term client relationships.