Teams at ICEYE

Manage end-to-end order delivery of satellite SAR data for EMEA customers, perform feasibility studies and SAR quality control, plan satellite resources, resolve customer inquiries, coordinate cross-functional teams, support contractual clients, deliver KPIs, run trainings, and improve processes and documentation.

Own and maintain Customer Excellence (CE) operational documentation: define standards, consolidate content, keep the CE operations playbook current, build templates, and improve discoverability. Support cross-functional coordination and potentially facilitate OKR cycles, capture decisions, and align workstreams between CE, Product, Program Management, and Operations.

Own the full sales cycle for ANZ missions satellite programmes: build trusted defence and intelligence relationships, run complex captures, advise internal teams on user needs, lead demonstrations and exercises, maintain CRM and market intelligence, and support accreditation and security screening.