Teams at iCAPES

Support rollout and daily operation of the Agent Digital Office platform: onboard and train insurance agents, provide first-line support, manage digital content via YEXT, coordinate with internal teams, monitor onboarding waves, and maintain documentation and reports.

The Financial Portfolio Manager manages a corporate client portfolio, evaluates businesses for debt solutions, proposes and implements debt arrangements, and provides daily customer service.

The Payroll Consultant supports clients with payroll processes, compliance, and labor law guidance, while maintaining payroll records and responding to inquiries.