IBC Bank Benefits Overview

Provides customer service and sales support for personal lines insurance accounts. Assists with new account production, account retention, coverage changes, quotes, endorsements, cancellations, premium collection, and claim follow-up. Maintains accurate electronic and transactional records, documents client and carrier communications, resolves inquiries and complaints, and ensures timely processing. Requires knowledge of insurance products, rating, underwriting procedures, and applicable state licensing requirements.

Provide foreign exchange wire services to customers: quote and negotiate FX rates, create FX quotes, initiate wires through the wire transfer application, deliver bilingual customer service, ensure regulatory disclosures and accurate transaction processing, and assist FX traders.

Supports enterprise risk management through asset/liability modeling, stress testing, scenario analysis, financial forecasting, budgeting, profitability measurement, and management and board reporting. Maintains models, analyzes financial and risk data, documents assumptions and results, develops recommendations, prepares presentations, and supports data collection and reporting for credit, interest rate, liquidity, and operational risk.