Teams at Hyatt

Schedules sales presentations, manages guest expectations, verifies eligibility, and uses persuasive techniques to maximize revenue and maintain guest loyalty. Welcomes guests, provides high-quality service, supports team sales goals, and follows company policies. The role requires sales or customer service experience, availability for varied shifts, weekends, and holidays, and the ability to perform extended standing, walking, sitting, bending, and other physical activities.

Manages owner and customer relations, resolves complaints, reduces cancellations, and supports closing pending defaults. Oversees sales gallery, front desk, and tour desk operations, including staffing, scheduling, coaching, training, performance management, and service standards. Coordinates with sales and marketing teams, ensures customer benefits are fulfilled, monitors issues and trends, supports compliance, and assists with departmental financial and operational management.

Schedules and qualifies guests and owners for sales presentations, manages expectations, and uses persuasive techniques to increase revenue and presentation volume. Provides welcoming, professional guest service, maintains customer loyalty, supports team goals, and follows company policies and safety procedures. The role requires sales or customer service experience, flexible availability including weekends and holidays, and the ability to perform extended standing, walking, sitting, bending, and related physical activities.