Teams at Hummingbird

Manage enterprise customer relationships, develop strategic account plans, drive satisfaction, retention, and growth, and serve as a trusted advisor on compliance and AI. Collaborate cross-functionally to solve customer problems, identify trends through data, support successful outcomes, and develop scalable customer success processes and playbooks.

Design, implement, and ship customer-facing AI features end-to-end. Architect scalable, secure systems for high-volume data and complex workflows. Improve grounding, citations, and evaluation for auditable AI outputs. Collaborate with Product and Design to iterate and optimize latency, cost, and user experience.

Lead security engineering for Hummingbird's infrastructure: harden AWS (Terraform), manage vulnerability and dependency tooling, develop threat intelligence, own incident response and disaster recovery, and shape long-term security posture while collaborating across a small senior engineering team.