Teams at Humanz

Provide technical customer and employee support through ticketing systems and other channels. Resolve queries, guide users through product features, investigate recurring issues, create knowledge-base documentation, and share customer feedback with development and product teams. The role requires strong communication, troubleshooting, multitasking, and basic IT skills, with familiarity with support tools, SQL, and AI tools preferred.

Manage creator communication and relationships throughout influencer marketing campaigns. Support creator onboarding, coordinate deliverables, timelines, submissions, feedback, approvals, and negotiations, while keeping campaign information organized. Track campaign progress and results, assist with reporting, troubleshoot issues, and support the Organic Partnerships team with daily campaign operations. The role requires strong marketing and social media knowledge, excellent communication, organization, initiative, and interest in the creator economy.

Own the inbound US revenue motion end-to-end: qualify leads, run data-backed discovery calls, scope and present proposals, negotiate contracts, maintain pristine CRM hygiene, hand off deals to execution, and improve the call playbook by feeding scored call data.