Teams at Humana

Develops, integrates, tests, deploys, and supports cloud-based conversational AI and contact center solutions. Configures GCP services, builds API and enterprise integrations, supports platform modernization, troubleshoots production issues, and implements authentication, workflow orchestration, monitoring, security, and CI/CD practices. Collaborates with architects and cross-functional teams in Agile delivery while maintaining technical documentation and improving platform reliability.

Leads strategic sourcing, procurement, category management, and outsourcing initiatives from opportunity assessment through negotiation, contracting, and value realization. Develops multi-year sourcing strategies, conducts RFIs/RFPs/RFQs, builds financial business cases, negotiates complex contracts, and manages strategic supplier performance. Partners with executives and cross-functional teams to optimize spend, mitigate risk, improve supplier outcomes, and advance responsible sourcing.

Leads enterprise architecture by translating business, technology, security, and data needs into scalable systems, target-state designs, and roadmaps. Integrates security governance with architecture processes, establishes traceability for compliance and approvals, embeds standards in SAP LeanIX, and automates governance workflows through OneFlow and Security Requirements as Code. Partners with security, engineering, product, and delivery teams, drives adoption through training and forums, and guides complex technology decisions and risks.