Teams at Hudl

Provide customer support to Hudl users across APAC and the United States through phone, email, chat, and social media. Troubleshoot issues, explain product solutions, escalate complex problems, and deliver a strong implementation and support experience. The role requires empathy, clear communication, flexibility, reliability, and ownership, with opportunities to share customer insights with product teams.

Leads engineering teams responsible for Hudl’s Fan and Club products. Owns team strategy, develops engineers, partners across Product and Design, drives technical excellence and scalable cloud solutions, and promotes AI-assisted engineering practices. The role requires strong engineering management, technical strategy, product partnership, communication, and experience building highly scalable systems. Video streaming, transaction systems, relevant software technologies, and mobile development experience are preferred.

Design, architect, and deliver highly available, scalable, and secure platform infrastructure. Lead technical design for site reliability, cloud infrastructure, observability, and production operations. Mentor engineers, promote operational consistency, and guide infrastructure projects. Use AWS, Terraform or OpenTofu, Kubernetes, and AI tools to improve engineering workflows and platform engineering practices.