HUB24 Limited Benefits Overview

Leads product strategy, discovery, roadmap development, and delivery for three enterprise financial services products. Translates customer, business, and technology needs into scalable initiatives, defines success metrics, manages dependencies and risks, and aligns senior stakeholders. Partners with UX, Engineering, and Delivery teams to improve customer journeys and deliver API-led, data-enabled digital solutions for advisers, accountants, and their clients.

Process accurate and compliant Australian payroll, including employee lifecycle changes, payslips, tax, superannuation, leave, reconciliations, reporting, and payroll tax lodgements. Investigate discrepancies, resolve employee enquiries, maintain confidential payroll records, liaise with the Australian Taxation Office, and collaborate with People & Culture and Finance. This is a fixed-term contract through September 2027 with immediate start.

Provide oversight and assurance of material service providers to support Trustee governance and regulatory compliance (SPS 515, CPS 230). Analyse provider reporting and member outcome metrics, conduct desktop and deep-dive reviews, track remediation, support product governance and incident/BCP obligations, prepare reports for management and trustee committees, and contribute to continuous improvement of controls and member communications.