HSMC Benefits Overview

Manages Microsoft Analyst and IT Tech Supervisor teams while overseeing Microsoft 365, Azure, Entra ID, Intune, and Active Directory operations. Ensures platform stability, user lifecycle administration, endpoint compliance, access governance, troubleshooting, change control, documentation, audit readiness, and service delivery. Uses PowerShell for administrative efficiency and collaborates with security, infrastructure, engineering, help desk, and vendors on escalations and operational improvements.

Coordinates insurance documentation, authorizations, policy information, correspondence, contacts, and coverage changes. Ensures face sheets reach billing on time and collaborates with client agencies to obtain information and resolve insurance-related issues. Maintains accurate files and supports timely billing processes.

Manage patient billing and payments, post adjustments and denials, reconcile receipts, verify insurance eligibility and prior authorizations, prepare and submit claims, follow up on outstanding claims, and collaborate with billing, collections, and client teams while ensuring HIPAA compliance.