HSA Bank, a division of Webster Bank, N.A. Benefits Overview

Manage employer client accounts in Consumer Driven Healthcare and employee benefits. Lead strategy discussions, deliver product training, resolve service issues, identify upsell opportunities, track engagement, drive retention and process improvements, and collaborate cross-functionally while maintaining confidentiality and supporting revenue growth.

Supports HSA Bank’s Growth team and remote sales and relationship management teams by managing requests, inbox workflows, employer and broker changes, proposals, RFPs, data systems, collateral, payments, vendor contracting, events, content management, and team training.

Performs manual software testing for an AWS-based microservices banking platform within a Scrum team. Creates and maintains test plans, test cases, and test executions; conducts functional, performance, and regression testing across web, mobile, and desktop applications; reports and retests defects; collaborates with developers and stakeholders; and communicates testing progress, risks, and findings.