Teams at Hotwire Communications Ltd

Serve as primary client contact for assigned properties, maintain relationships with Boards/HOAs, ensure service delivery and account health, conduct regular onsite visits, manage escalations, drive renewals and upsell opportunities, coordinate cross-functional teams, and represent the company at events and tradeshows.

Serve as primary client contact for assigned properties, maintain relationships with Boards/HOAs, drive customer satisfaction, perform regular account visits, handle escalations, lead renewals, identify upsell opportunities, coordinate cross-functional support, and represent the company at events and tradeshows.

Provide in-home and virtual product education and demos for residential customers, coordinate training logistics and trouble calls, support launch teams, complete reports, and liaise with internal departments to facilitate equipment projects and training needs.