Hotwire Communications Ltd Benefits Overview

Develops relationships with community associations, property management companies, and industry organizations to generate leads and sales opportunities. Supports business development through networking, events, facility tours, product demonstrations, promotional opportunities, and brand awareness initiatives. Maintains Salesforce records, researches prospects, collaborates with marketing and regional leadership, and represents the company in community and industry organizations.

Provides virtual and in-person customer support for telecommunications launches, including technical assistance, appointment scheduling, customer education, account audits, documentation updates, work-order closure, and issue escalation. Coordinates with provisioning teams, properties, and account managers while ensuring service activations and customer records are accurate. Requires customer service or technical support experience, a valid driver’s license, strong communication, schedule flexibility, and reliable high-speed internet for remote work.

Leads network feasibility programs from initial analysis through completion. Manages vendors, service carriers, cross-functional teams, project plans, quotes, change requests, milestones, dependencies, budgets, risks, and stakeholder communications. Reports project status and issues to leadership while coordinating engineering, operations, and procurement teams to support timely, cost-effective delivery.