Teams at Hospitality Ventures Management Group

Manage and coordinate small to mid-sized hotel meetings and events from booking through execution. Build client relationships, generate short-term business, create contracts, group resumes, BEOs, and rooming lists, and coordinate event details across hotel departments. Serve as the primary client contact while delivering exceptional service and supporting sales, catering, and hotel operations.

Oversee hotel front office operations, including guest check-in and check-out, guest relations, issue resolution, staff scheduling, training, supervision, and daily reporting. Lead the front desk team in delivering exceptional service while maintaining efficient operations. The role requires flexible availability for evenings, weekends, and holidays, along with prior hotel and front-office supervisory experience.

Supervise daily front desk operations, oversee front desk agents, manage reservations, address guest concerns, support staff training, and coordinate scheduling and shift coverage. Ensure welcoming, efficient check-in and check-out experiences while maintaining high service standards. The role requires flexible availability, effective communication, and the ability to perform required physical activities.