Horizontal Digital Benefits Overview

Own day-to-day delivery execution, Scrum facilitation, project governance, reporting, risk and scope management for enterprise Salesforce engagements. Maintain Jira and Confluence governance, coordinate distributed teams, manage resource and financial administration, and support release planning, UAT, data migration, cutover, and hypercare. Partner with onshore project leaders across Salesforce workstreams and use approved GenAI tools to improve documentation, reporting, and delivery oversight.

Lead multiple enterprise Salesforce transformation programs across EMEA, overseeing governance, delivery quality, financial performance, risk, change control, and client outcomes. Advise senior stakeholders, support sales and proposals, identify account-growth opportunities, and mentor Salesforce project managers and delivery teams. Ensure Agile practices, commercial accountability, predictable execution, and continuous improvement across engagements.

Leads the architecture, governance, and implementation of enterprise MuleSoft and Salesforce integrations. Designs API-led, event-driven, streaming, batch, and hybrid solutions; establishes security, testing, observability, CI/CD, and operational standards; mentors integration teams; manages modernization and migration initiatives; supports client discovery, estimation, and presales; and guides responsible use of GenAI in integration engineering.