Teams at Homesteaders Life Company

Leads enterprise infrastructure operations across compute, storage, virtualization, backup, networking, data centers, and hybrid cloud environments. Owns architecture, reliability, capacity, security, disaster recovery, lifecycle management, automation, vendor relationships, budgeting, and cost optimization. Manages major incidents, upgrades, migrations, and maintenance while coaching infrastructure teams and contributing to IT strategy and roadmaps.

Supports end-to-end claims intake and administration by establishing claims, determining documentation requirements, processing web submissions and payments, monitoring queues, responding to inquiries, and maintaining compliant claim files. Provides backup to claims examiners and the Claims Care phone team during high-volume periods. The role also follows up with funeral homes, resolves routine issues, escalates complex matters, and completes required LOMA coursework within two years.

Owns HubSpot marketing automation, including nurture campaigns, lead scoring, routing, CRM administration, integrations, QA, reporting, and funnel performance. Builds workflows, forms, dashboards, and Salesforce integrations while maintaining data integrity and automation reliability. Coordinates with marketing and sales teams, manages Monday.com project tracking, documents processes, and supports demand generation and pipeline growth.