HomeServices of America Benefits Overview

Facilitates real estate and mortgage closings by reviewing contracts, preparing settlement statements, coordinating documentation, resolving title issues, monitoring signings, auditing escrow files, and submitting final loan, recording, and policy packages. The role also handles customer inquiries, supervises assistants, mentors employees, supports compliance, and develops business through marketing and industry relationships.

Oversee escrow closings from contract review through disbursement, ensuring files are complete, compliant, accurate, and timely. Lead, train, assign work to, and monitor escrow staff while resolving operational issues and supporting customer service. Develop client relationships and new business through industry events and partner interactions. Provide branch manager backup, approve office invoices, and coordinate with lenders, banks, and internal departments.

Provides front-desk and clerical support by answering and routing calls, greeting visitors, managing appointments, handling mail and office equipment, maintaining files and reports, ordering supplies, and supporting management and sales associates. May coordinate meeting rooms, maintain MLS listings, schedule relief receptionists, and open or close the office. Requires professional customer service, communication, organization, multitasking, and computer skills.