Teams at HomeServe USA

Leads security architecture reviews and governance for enterprise services, applications, integrations, and cloud environments. Develops Zero Trust reference architectures, secure-by-design patterns, and DevSecOps guardrails across hybrid and multicloud platforms. Oversees AWS, API, Kubernetes, data, AI, third-party, and integration security; conducts risk assessments and maps controls to security frameworks. Guides incident response, compliance, PAM, remediation, and security strategy while mentoring security and delivery teams.

The Accounts Receivable Analyst processes high-volume payments, refunds, chargebacks, billing, receipts, write-offs, and customer account updates. Responsibilities include reconciling cashbooks and accounts to the Wennsoft General Ledger, analyzing aging reports, researching discrepancies, supporting collections, maintaining transaction records, preparing reports, and assisting with audits. The role requires strong Excel, accounting, analytical, organizational, communication, and multitasking skills in a fast-paced environment.

Processes and resolves enrollment exceptions, system rejections, audits, and data issues within SLA. Produces enrollment reports and metrics, identifies trends and root causes, supports user acceptance testing, partners with IT and business teams, and drives process improvements. Maintains SOPs and communicates operational insights, risks, and recommendations to leadership and stakeholders while ensuring accuracy, compliance, and enrollment performance.