Teams at HomeServe USA

Designs and maintains enterprise conceptual, logical, physical, dimensional, and semantic data models. Translates business concepts into reusable entities, relationships, rules, KPIs, and standardized definitions. Maintains metadata, lineage, quality, privacy, and access controls supporting analytics, generative AI, RAG, natural-language querying, and AI agents. Collaborates with architecture, engineering, governance, analytics, AI, and business teams, while aligning models with AWS data pipelines and enterprise data flows.

Recruits, sources, vets, and negotiates with contractors providing plumbing, electrical, HVAC, and landscaping services. Manages contractor recruitment across a multistate territory, ensures compliance and pricing standards, conducts outbound sales calls, maintains records, presents performance reports, and supports contractor network growth. The role requires strong negotiation, communication, organization, independent work, and up to 10% travel.

Leads creative vision, strategy, and execution for direct mail and multichannel direct-response campaigns. Oversees designers and art directors, manages projects from concept through completion, ensures quality and deadlines, develops acquisition and retention materials, and maintains brand cohesion across direct mail, web, email, digital, and DRTV. Mentors creative staff, partners with stakeholders, evaluates performance drivers, explores new formats, and applies market research and emerging AI capabilities.