HomeServe USA

HQ
Norwalk
Total Offices: 3
1,315 Total Employees

HomeServe USA Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers supplemental life insurance

Offers accidental death & dismemberment insurance

Offers disability insurance

Offers charitable contribution matching

Offers occupational accident insurance

Offers dental insurance

Offers health insurance

Offers mental health benefits

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers Health Savings Account (HSA)

Provides family medical leave

Offers generous parental leave

Offers performance bonuses

Offers employee discounts

Work-Life Balance + Wellbeing

Offers company-sponsored outings

Offers an Employee Assistance Program (EAP)

Offers generous PTO

Provides paid holidays

Provides bereavement leave

Offers paid volunteer time

Offers sabbatical leave

Provides military leave

Career Growth + Development

Provides customized development tracks

Job training & conferences

Provides tuition assistance

Offers apprenticeship programs

Company Culture

Utilizes a flexible work schedule

Offers a remote work program

Provides free snacks and drinks

Provides a mobile phone discount

Offers diversity-based Employee Resource Groups

Recently posted jobs

2 Days AgoSaved
In-Office
2 Locations
Consumer Web
Owns the strategy, roadmap, backlog, design, delivery, and continuous improvement of HomeServe’s AI-powered virtual assistant. Analyzes contact-center opportunities, prioritizes automation use cases, manages Agile delivery, and coordinates business and technical stakeholders. Oversees conversational AI and API integrations, monitors containment, deflection, savings, and satisfaction metrics, and ensures security, compliance, architecture, documentation, and ROI objectives are met.
3 Days AgoSaved
In-Office
Norwalk, CT, USA
Consumer Web
Manages digital operations, accessibility, and compliance across e-commerce websites and digital experiences. Coordinates website updates involving legal, privacy, regulatory, accessibility, and promotional requirements. Partners with Legal, Marketing, Product, UX, Content, Engineering, and QA teams to prioritize issues, manage releases, maintain CMS capabilities, and ensure accurate, secure, consistent, accessible, and compliant digital experiences.
7 Days AgoSaved
In-Office
Norwalk, CT, USA
Consumer Web
Develop and write strategic direct-response copy for direct mail, digital, and DRTV campaigns supporting customer acquisition and retention. Create concepts, messaging frameworks, and complete direct mail packages for diverse homeowner audiences. Use audience insights, testing results, analytics, and industry trends to optimize response and conversion. Collaborate with creative, marketing, analytics, and business teams while managing multiple projects, meeting deadlines, and proofreading deliverables.