Teams at HomeLight

Manage residential real estate escrow transactions from contract review through closing. Verify paperwork, titles, taxes, funding, and regulatory requirements; coordinate with agents, buyers, sellers, lenders, attorneys, surveyors, and government agencies; resolve issues and ensure timely, accurate closings. Build industry relationships, provide exceptional service, train and oversee escrow assistants, and support operations across multiple Texas entities.

Handle inbound calls, emails, and CRM tickets from customers, real estate agents, and prospective home sellers. Answer questions about HomeLight services, troubleshoot basic account and software issues, research concerns, document interactions, and provide empathetic, professional customer support. The role requires strong phone and written communication, organization, attention to detail, and comfort handling high-volume inquiries remotely.

Build scalable full-stack, AI-powered product experiences using Ruby on Rails, React, and React Native. Design backend services, integrate LLMs and intelligent automation, work with databases and service-oriented architectures, and improve testing, deployment, observability, security, and maintainability. Collaborate with product, design, data, DevOps, marketing, and analytics teams while monitoring production systems and using experimentation to guide engineering decisions.