Teams at HomeLight

Handle inbound calls, emails, and CRM tickets from customers, real estate agents, and prospective home sellers. Answer questions about HomeLight services, troubleshoot basic account and software issues, research concerns, document interactions, and provide empathetic, professional customer support. The role requires strong phone and written communication, organization, attention to detail, and comfort handling high-volume inquiries remotely.

Promote title and escrow services by building relationships with agents, lenders, and builders; represent the company at events and offices; generate leads; coordinate marketing and social media; collaborate with internal teams to ensure client satisfaction and track results via CRM.

Field-based sales role responsible for building and managing relationships with real estate agents, brokers, and lenders in Greater Houston to drive escrow orders. Prospect, execute a territory plan, present and train partners, attend local industry events, collaborate with internal teams, and support local marketing to grow title, escrow, and closing services revenue.