Teams at Hively

Administers and improves SaaS platforms and data integrations supporting child care programs. Configures business rules, manages APIs and data exchange, conducts testing, addresses technical issues, and supports system security. Partners with program, data, compliance, finance, vendor, and external teams to translate business needs into reliable and scalable technology solutions.

Provides senior administrative and operational support for a mental health department. Responsibilities include preparing and closing clinical files, maintaining EHR data, supporting EHR migration, managing Notion SOPs, processing HIPAA-compliant records requests, coordinating clinicians and schedules, managing provider credentialing, supporting billing and intake, tracking referrals, conducting appointment outreach, verifying eligibility, and preparing operational reports.

Welcomes families and visitors, connects them with child care and community resources, supports enrollment and referrals, manages the Family Resource Center and donations, coordinates volunteers, maintains client and program records, and provides administrative, office, outreach, and event support. Requires bilingual English-Spanish fluency, strong customer service and organization skills, reliable transportation, and occasional evening or weekend availability.