Jobs at Hitachi Rail

Develop and maintain scalable software using Python, C#, .NET, web technologies, databases, and Docker. Responsibilities include writing test-driven code, debugging, resolving defects, conducting code reviews, maintaining source control and continuous builds, improving development processes, collaborating across departments, and mentoring team members. The role requires developing high-availability applications, optimizing application and database performance, and supporting multiple projects.

Provides first-line technical support for customer hardware and software issues across a 24/7 transit technology environment. Troubleshoots incidents, gathers logs and backups, executes SQL queries, documents resolutions, communicates with customers, escalates complex issues, maintains knowledge resources, and coordinates with internal teams. The role also supports technical documentation, training, continuous improvement projects, and on-call coverage, with occasional travel for training, meetings, or customer visits.

Supports product managers and development teams as a junior product owner, facilitating Agile development, gathering requirements, creating demonstrations, and providing technical pre- and post-sales support. Responsibilities include customer advocacy, troubleshooting, product testing, competitor and vendor research, technical presentations, installations, upgrades, trade show preparation, and sales support. The role requires networking and SQL knowledge, strong troubleshooting and communication skills, and at least 30% travel to customer facilities.

Supports cash flow forecasting, working capital management, budgeting, forecasting, variance analysis, financial modeling, management reporting, KPI analysis, and process improvement. Partners with Finance, Operations, Project Management, Sales, and executives to identify trends, risks, and opportunities and provide actionable financial insights. The role also contributes to reporting automation and data quality improvements using ERP and business intelligence platforms.

Leads the company’s accounting and financial operations, including monthly and annual financial reporting, budgeting, forecasting, audits, cash flow, tax compliance, FAR accounting, labor and overhead rates, controls, banking relationships, and software capitalization. Advises management on strategic planning, pricing, insurance, benefits, and international financial practices. Manages accounting staff and oversees systems implementation, including Axapta and D365-related processes.

Leads the full lifecycle of transit technology projects, managing scope, budgets, schedules, resources, risks, issues, stakeholders, customers, subcontractors, procurement, and technical deliverables. Coordinates cross-functional engineering, deployment, installation, and field service teams to ensure successful project execution and on-time delivery. Supports proposals, contracts, sales opportunities, and customer communications. Requires significant weekly onsite presence in the Los Angeles region and travel to customer facilities up to 40%.

The DevOps Engineer will manage decentralized, hybrid cloud, and edge infrastructure deployments; build and maintain automation patterns and CI/CD pipelines; and support containerized microservices platforms. Responsibilities include infrastructure and network consultancy, monitoring and logging, built-in quality, security and compliance support, platform adoption, and ecosystem interoperability. The role requires strong Azure, Kubernetes, Docker, infrastructure-as-code, networking, and production pipeline experience.

Leads strategic customer engagements and executive relationships for complex managed-service accounts. Owns SLA/SLO governance, service escalations, onboarding, renewals, operational runbooks, audits, upgrades, continuous improvement, training, KPI reporting, data governance, and financial stewardship. Partners cross-functionally to improve service delivery, customer satisfaction, retention, adoption, and account profitability.

Administer hybrid Windows and Entra AD infrastructure while managing access controls, authentication, BitLocker encryption, firewalls, VPNs, and endpoint security. Monitor systems, investigate incidents, conduct vulnerability assessments, and support CrowdStrike deployment. Maintain ISO 27001, ISO 27002, ISO 27018, and NIST CSF compliance through audits, documentation, corrective actions, and security policy management. Collaborate with IT, development, compliance teams, auditors, and stakeholders to strengthen organizational security.

Leads the strategy, roadmap, development, launch, and lifecycle management of hardware-centric transit products. Partners with engineering, production, purchasing, sales, marketing, supply chain, and customers to define requirements, manage projects, evaluate build-versus-buy decisions, support manufacturing and proposals, resolve customer issues, and drive commercial growth. Requires strong technical, commercial, communication, organizational, and customer-facing skills, with at least 30% travel.