Teams at Hiscox

Develops end-to-end data solutions, including exploratory analysis, experimentation, predictive and prescriptive modeling, machine learning, and generative AI applications. Partners with business, product, and technical teams to solve complex insurance challenges, communicate insights, and support data-driven decisions. The role also involves validating AI-assisted work, applying statistical methods, and following engineering practices such as version control, testing, code review, and reproducible development.

Sell business insurance to SME customers through inbound calls, outbound callbacks, email, and webchat. Understand customer needs, recommend suitable products, identify cross-sell and upsell opportunities, resolve queries, and meet sales, quality, and satisfaction targets. Build expertise in insurance products and internal systems through nine weeks of training while collaborating with contact-center teams.

Sell commercial insurance to SME customers through inbound calls, outbound callbacks, email, and webchat. Identify customer needs, recommend suitable products, cross-sell and up-sell, resolve queries, meet individual targets, and balance sales performance with service quality. The role includes comprehensive product and systems training, teamwork, and performance reviews. After becoming fully trained, employees may work from home up to two days weekly.