Teams at Hiscox

Lead and conduct claims quality assurance reviews against regulatory and internal standards, produce MI and analytic reports, recommend process improvements, oversee re-reviews and calibration, and coach team members to drive continuous improvement across Lloyd's London Market claims operations.

Conduct audits of claims files against regulatory and internal standards, identify trends, prepare MI and analytic reports, recommend corrective actions, support training and remediation, engage stakeholders, and maintain knowledge of London Market products, policies, systems and regulatory environment.

Manage end-to-end payroll administration for Belgium and the Netherlands, ensuring compliance with local legislation. Validate payroll data, review calculations, handle deductions and terminations, administer benefits, perform audits, produce reports, liaise with providers, support employee queries, and contribute to payroll transformation projects.