Teams at Hirsch

Supports the regional sales team by qualifying inbound leads, managing software renewals, maintaining Salesforce pipeline and account data, preparing quotes, supporting order fulfillment, and identifying upsell opportunities. Builds relationships with partners and customers, resolves issues, provides product knowledge, and assists with sales-cycle management for smaller opportunities. Collaborates with sales, marketing, operations, and product management in a fast-paced environment.

Provide Level 1 technical support for Protech perimeter intrusion and physical security systems (hardware, sensors, networking). Troubleshoot GFENCE/GWALL, infrared barriers, dual/triple-technology sensors, and hatch intrusion devices; document cases, maintain SLAs, escalate complex issues, and support field installations and calibration. Onsite role with occasional after-hours on-call support.