Teams at Hilton Grand Vacations

Supervise front desk operations to ensure excellent guest experiences: train and support staff, handle check-ins/outs, resolve escalated guest issues, maintain daily logs, reconcile night audit, set availability matrix, and cover staffing gaps.

Sell Hilton Grand Vacations ownership products to pre-screened potential buyers through appointment-only presentations. Maintain client communications and follow-up, generate leads and referrals, attend sales training, apply company selling concepts, and promote a positive, ethical, customer-focused environment. Meet sales goals and perform other reasonable tasks as requested by management.

Meet with pre-screened guests, present Hilton Grand Vacations ownership products, build rapport, close sales, follow up with clients via email/phone/written correspondence, attend weekly sales training, and support management requests while maintaining company values and goals.