Teams at Hilton Grand Vacations

Engages resort guests and prospective customers, identifies vacation needs, delivers persuasive vacation package presentations, promotes discounted Hilton Grand Vacations offerings, provides concierge-style recommendations, builds customer relationships, and achieves sales targets using company sales techniques. The role requires customer service, communication, negotiation, teamwork, schedule flexibility, and prior hospitality or customer service experience.

Assists Sales Executives with timeshare sales presentations, guest questions, and closing processes. Supervises the sales line by coaching team members, reinforcing sales and customer service practices, and supporting sales targets and company standards. Requires flexibility for nights, weekends, and holidays, plus eligibility for a Hawaii real estate license.

Leads consumer marketing data science and strategy initiatives, using advanced analytics, predictive modeling, segmentation, forecasting, experimentation, and optimization to drive acquisition, engagement, conversion, and operational decisions. Partners with senior stakeholders, manages analytical projects and outsourced resources, presents executive insights, establishes analytical standards, and mentors analysts and data scientists.