Teams at Hillside

Provides technical support for hardware, software, peripherals, network access, user accounts, shared folders, and information systems. Administers secure access to sensitive state systems, performs diagnostics and preventative maintenance, deploys technology, maintains equipment and license inventories, fulfills service requests, develops user training resources, and recommends improvements to technology policies and procedures. The role requires occasional driving, variable scheduling, and compliance with data security protocols.

Provides administrative, clerical, scheduling, database, correspondence, reporting, filing, communication, and operational support for a department or program. Coordinates with internal departments, maintains confidential records and procedures, responds to inquiries, assists with financial tasks, and supports youth aftercare transfers when applicable. The role requires office administration experience, strong Microsoft Office skills, a valid New York driver’s license, and travel between Hillside locations, warehouses, or stores.