Hilb Group Benefits Overview

Supports the Employee Benefits team with administrative and client-service activities, learns the agency management system, shadows Account Managers and Producers, assists with daily operations, and helps prepare materials for client renewal meetings. The intern must commute to Uniondale, NY, and may travel to the Richmond, VA corporate office for networking and volunteer activities.

Participates in a six-month early-career insurance development program covering employee benefits operations, licensing, systems, workflows, and client service. Supports account teams with data entry, document management, policy processing, certificates, endorsements, and administrative tasks. Shadows producers and account managers, attends training and carrier presentations, collaborates on projects, and completes defined licensing and performance milestones.

Manages an assigned insurance book of business as the primary client relationship manager. Handles coverage inquiries, billing, service requests, endorsements, renewals, policy documentation, and carrier communications. Reviews loss information, gathers renewal details, and negotiates pricing when needed while maintaining knowledge of company systems and offerings.