Hilb Group Benefits Overview

The Senior Associate Account Manager will manage client relationships, handle a dedicated book of business, and ensure accurate documentation and service delivery.

Manage clients' personal insurance accounts end-to-end: gather information, prepare applications, market renewals, administer policies, explain coverages, maintain electronic records, process endorsements/cancellations/rewrites, and build strong client and carrier relationships in a sales-driven team environment.

Act as primary client liaison, build and maintain relationships, conduct account reviews, develop and execute account plans, identify upsell/cross-sell opportunities, manage onboarding/implementations, ensure service levels and renewals, resolve issues, and coordinate cross-functional delivery for multiple accounts.