Teams at HighRadius

Manage and expand a portfolio of HighRadius clients through consultative account management and strategic selling. Build executive relationships, assess finance transformation needs, develop solution roadmaps and business cases, drive product adoption, and achieve recurring revenue quotas. Coordinate internal teams, manage escalations, forecast opportunities, and close new business. Attend client meetings and industry events, with travel of up to 40% of the time.

Designs and maintains reliable, scalable cloud infrastructure; improves monitoring, alerting, observability, automation, and operational efficiency. Manages production incidents, conducts root-cause analysis, implements permanent fixes, and applies SLI, SLO, SLA, and error-budget practices. Collaborates with engineering and cross-functional teams on cloud solutions, proof-of-concepts, resilience improvements, infrastructure standardization, and automated workflows.

Business Development Representatives drive growth through account segmentation, contact research, and multichannel outreach across phone, email, and LinkedIn. They identify prospect pain points, collaborate with sales and presales representatives to develop solutions, and pursue revenue targets in a competitive SaaS environment.