Teams at Highnote

Senior operational owner for payment network and processing functions. Manage direct and gateway network connections, BIN/ICA provisioning, certification, settlement, reconciliation, and transaction investigations. Act as primary relationship manager with card networks and sponsor banks, translate between engineering, product and finance, and ensure compliance with network rules.

Own and scale developer documentation for APIs and SDKs, set docs voice and tooling, build AI-backed workflows for drafting/reviewing docs, collaborate with engineers and PMs, and measure documentation quality for growth.

The Principal Software Engineer will build secure platform products, write robust Java code, understand customer needs, and document solutions.