Teams at Highmark Health

Supports COBOL mainframe application lifecycle activities, including gathering requirements, analyzing business needs and data, creating business cases, developing and executing test cases, managing defects, performing root cause analysis, and verifying delivered solutions. Collaborates with engineers, architects, customers, vendors, and cross-functional teams throughout technology projects. Maintains documentation, supports compliance approvals, communicates project status, and helps resolve risks and issues.

Supports automated testing for Epic and other healthcare applications using UiPath. Develops and maintains test scripts, documents workflows, executes test scenarios, analyzes results, troubleshoots defects, validates outcomes, and supports quality improvement. Collaborates with analysts, engineers, business stakeholders, and vendors across the technology delivery lifecycle while applying testing, documentation, compliance, and software development lifecycle practices.

Manages existing client accounts as a strategic consultant, driving renewals, retention, profitability, and cross-selling. Develops sales solutions, business plans, projections, rates, and renewal presentations while maintaining senior-level relationships with clients, brokers, and consultants. Supports contract implementation, resolves escalated service issues, leads internal partners in delivering client strategies, and contributes to product development. This hybrid role requires onsite work in Parkersburg, West Virginia, three days weekly.