HighlightTA Benefits Overview

Leads Zipline’s enterprise Account Management function, owning customer retention, renewals, expansion, and customer health. Develops managers and high-performing global teams while scaling customer coverage models, processes, and operations. Partners with Sales, Product, RevOps, and other teams to represent customer needs, drive organizational change, and improve customer outcomes. The role requires strong commercial judgment, SaaS Customer Success leadership, and comfort using AI and automation. Up to 25% travel may be required.

Leads Zipline’s enterprise Account Management and Customer Success function, owning retention, renewals, expansion, and customer outcomes. Develops managers and global teams, scales coverage models and operations, drives AI and automation adoption, and partners cross-functionally with Sales, Product, and RevOps. The role requires strong commercial judgment, organizational change leadership, and experience in enterprise SaaS. It may require up to 25% travel.

The General Accountant will manage the end-to-end Accounts Payable cycle, ensuring accuracy and efficiency in invoice processing, spending analysis, and payment execution while collaborating with cross-functional teams and enhancing accounting processes.